We'll walk you through the proper way to deal with these predicaments. It's possible that you are unable to sign in to your account because you do not have an active internet connection, the cache files on your app's device have gotten corrupted, or you have provided an incorrect password for the account. There are a few different solutions to this problem, which we will show you how to implement. Are you unable to log into the Spotify app due to an issue you're having with your account? If this is the case, the program you're using might be broken, or the desktop computer or mobile device you're using might be experiencing some kind of technical issue.